Who It’s For

• Older adults

• Technophobes

• Non-tech-savvy individuals

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What You Get

• Remote support via WhatsApp (or your chosen chat app)

• Device clean-up & speed-up

• Scam checks & email safety verification

• Clear, patient guidance

• Help moving photos & saving memories

• Help setting up social media accounts (Facebook, WhatsApp, Messenger)

• Personalised notes after each session

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Optional Extras

• 2 × 1-on-1 support sessions per month (30 mins each)

• Help setting up phones, tablets, laptops, printers & smart devices

• Hardware costs not included; setup support only.

• How-to guides and walkthroughs

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Support Hours

• Mon–Fri, 9am–5pm

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Support Method

• Email/ticketing

• WhatsApp Extra

• Your personal data will be handled in line with our Privacy Policy, and Deskless IT acts as the Data Controller for individual clients.

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Response Time

• Within 48 hours (usually much sooner)

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