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Business Support Plan

We offer end-to-end IT support services including cybersecurity protection, secure cloud storage and backup solutions, and responsive ticket-based support, keeping your business safe, connected, and running smoothly.

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CyberSecurity

We offer cybersecurity support from antivirus and backup setups to password management, phishing protection, and device monitoring.

We help small teams and solo professionals stay secure, compliant, and worry-free.

✅ Endpoint protection
✅ Cloud account security
✅ Backup & recovery setup
✅ Digital hygiene audits
✅ Security onboarding

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Cloud Storage & Backup

We set up reliable cloud storage and automated backups to protect your business-critical data.

 

Whether it’s Google Drive, OneDrive, or encrypted cloud vaults, we’ll help you keep everything secure, organised, and recoverable.

✅ Cloud storage setup
✅ Automated daily backups
✅ Version history & rollback
✅ Business continuity planning

✅ Data Redundancy

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Ticket Support

We offer simple, ticket-based support for common IT issues that may arise.

 

From email problems to slow performance headaches and account access, just raise a ticket and we’ll sort it within 48 hours (often sooner).

 

✅ Device & software solutions
✅ 48-hour response window
✅ Clear updates, no tech waffle
✅ Optional emergency add-ons
✅ Monthly reports

Human Touch

Getting Started is Simple. We’ll have a quick chat to understand your needs, set up your accounts and tools, and walk you through how to get support. From there, you’ll have friendly, reliable IT help whenever you need it

Onboarding

Each user gets a personal setup session to get email, storage, and security tools working correctly. We cover best practices and answer questions, so everyone starts confident and consistent.

Ad-hoc Projects

Whether it’s a one-off system upgrade, a migration to new software, or an urgent tech fix, we can step in to manage the whole process. We coordinate tasks, handle the technical details, and keep you updated from start to finish, ensuring your project is delivered on time, on budget, and without stress.

 

Reports & Analytics 

Reports & Analytics. Stay informed with clear, jargon-free reports on your IT systems. We track performance, security, and usage trends, giving you the insights you need to make smarter decisions. Included in selected plans, with additional custom reports available for a separate fee.

Ready to Make Your Team More Effective?

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